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Head Office

Moorooka

915 Ipswich Road, Moorooka QLD 4105
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PO Box 465, Moorooka QLD 4105

Phone: 07 3892 8500
Fax: 07 3892 8511
TTY: 07 3892 8501

Auslan Connections

Phone:
1300 010 877
Email: qld@auslanconnections.com.au
For After Hours Emergency Bookings please contact our after-hours service on 0455 068 500

 

Regional offices

Cairns

37 Pease Street, Manoora QLD 4870
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PO Box 94, Manunda Qld 4870

Phone: 07 4032 3033
Fax: 07 4032 2033
TTY: 07 4032 3033

Mackay

4B Discovery Lane, Mount Pleasant QLD 4740
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Phone: 07 4942 2012  
 

Maryborough

Kathleen Costello Centre, 26 Wilson Street, Maryborough QLD 4650
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Phone: 07 4121 5222
Fax: 07 4121 4322
TTY: 07 4121 5222

Rockhampton

CTC Shaping Futures 38 Armstrong Street North Rockhampton QLD 4700
View on google maps

Phone: 07 4927 9409

Sunshine Coast

8 Pikki Street, Maroochydore QLD 4558
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Townsville

111 Charters Towers Road, Hermit Park QLD 4812
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PO Box 3641, Hermit Park QLD 4812

Phone: 07 4724 4163
Fax: 07 4772 4338

Hear for Kids

Yeerongpilly

Entry via School Road, Yeronga QLD 4870
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PO Box 465, Moorooka QLD 4105

Phone: 07 3848 0080

Fax: 07 3848 3553

Taigum

266 Handford Road, Taigum QLD 4018
View on google maps

PO Box 465, Moorooka QLD 4105

Phone: 07 3848 0080

Fax: 07 3848 3553

Townsville

111 Charters Towers Road, Hermit Park QLD 4812
View on google maps

PO Box 3641, Hermit Park QLD 4812

Phone: 07 4724 4163
Fax: 07 4772 4338

Deaf Lottery

Deaf Lottery

467 Enoggera Road, Alderley QLD 4051

PO Box 3025, Stafford DC QLD 4053

Phone: 07 3892 8500
Fax: 07 3892 8511
Toll Free: 1800 773 678

www.deaflottery.com.au

Emergency Contacts

Police, Fire and Ambulance

TTY: 106
SMS: 0423 677 767
Internet Relay: Make an internet relay call and ask for 000
VRShttp://relayservice.gov.au/making-a-call/video-relay/
Speak and Listen: 1300 555 727

Policelink

Non-urgent QLD Police SMS: 0437 131 444
Non-urgent Police-email: policelinkDS@police.qld.gov.au 
After Hours Emergency Interpreting: 0455 068 500

RACQ

Cairns, Townsville, Brisbane and Gold Coast

SMS: 0428 131 111

 

All other locations

SMS: 0427 131 111

Complaints and feedback

Provide Feedback to Deaf Services Queensland

If you have compliments, suggestions or complaints you can provide these to Deaf Services Queensland in a number of ways.

 

By mail: You can download a Feedback form and mail it to our Moorooka Office, above. 

Phone: (Speech) (07) 3892 8500

Fax: (07) 3392 8511

TTY: (07) 3892 8501

In person: At any of our offices, above. 

Online: Using the form below. 

Other avenues for feedback

General feedback: Department of Communities, Child Safety and Disability Services

If you have made a complaint about Deaf Services Queensland, but are not happy with the outcome, you can contact the Complaints Unit of the Department of Communities, Child Safety and Disability Services.

Phone: (via NRS) 1800 080 464
Email: feedback@communities.qld.gov.au 
Complaints form: Find the complaints form at https://www.qld.gov.au/contact-us/complaints.

Aged Care Feedback: Aged Care Complaints Commissioner

If you have made a complaint to Deaf Services Queensland about our Ageing Well service, but are not happy with the result, you can contact the Aged Care Complaints Commissioner

Phone: (via NRS) 1800 550 552
TTY: phone 1800 555 677 then ask for number 1800 550 552
Complaints form: Find the complaints form here

Aged Care Feedback: Queensland Aged and Disability Advocacy Inc. (QADA)

If you have made a complaint to Deaf Services Queensland about our Ageing Well service, but are not happy with the result, you can alternatively contact Queensland Aged and Disability Advocacy Inc

Phone: (via NRS) 3637 6000 or 1800 700 600
Email: info@qada.org.au

You can find more information about how QADA can support your rights, here.

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